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Section 1 of 6
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Where should we send your scorecard?

The average firm we assess is losing over $500,000 a year and does not know it.

In 5 minutes, you will see your firm's waste score, the dollar cost by category, and what to fix first. Most firms say this is the first time anyone has put a number on what they already felt.

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Section 1 of 5: Your Firm

Tell us about your firm

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Section 2 of 5: Intake Efficiency

How does your firm handle new inquiries?

Firms that respond to inquiries within 5 minutes are 21x more likely to convert them into clients. Most firms have never measured their actual response time.

How many new client inquiries does your firm receive per week?

What is your average response time to a new inquiry?

How do you qualify incoming inquiries?

How many staff can handle intake without your involvement?

Please answer all questions in this section.
Section 3 of 5: Communication Efficiency

How does your firm handle client communication?

The average "any updates?" call costs $45 in staff time and interrupts 23 minutes of productive work. Firms with proactive update systems recover 15-20 hours per week.

Halfway there. Your answers so far are already revealing patterns most firms never measure.

How many "What's my case status?" calls does your firm get per week?

How do clients currently get case updates?

How many hours per week does your team spend on status inquiries?

If you left for 7 days with no notice, what breaks first?

Please answer all questions in this section.
Section 4 of 5: Document Efficiency

How does your firm handle document work?

Template automation cuts document creation time by 70-80%. Every document your team creates from scratch is time that could have been billed.

How long does it take to prepare your most common document package?

How are documents typically created?

Please answer all questions in this section.
Section 5 of 5: One Last Thing

What is your biggest operational frustration right now?

This is optional. Your scorecard calculates from the questions above.

Calculating your scores...

0
/100

Calculating...

Your Operational Waste Score

Intake Efficiency
0/33
Avg: 12 · Top: 25
$0/year
💬
Communication
0/34
Avg: 14 · Top: 27
$0/year
📄
Documents
0/33
Avg: 11 · Top: 26
$0/year
Estimated Annual Waste
$0
If nothing changes in 12 months
$0
Cumulative operational waste over the next year at current trajectory.
Your Biggest Opportunity
Recovery Potential
$0/year

Your scorecard found the problem. The X-Ray finds the fix.

Your scorecard shows what your firm is losing. The Operations X-Ray shows exactly where it is happening and how to stop it. We contact your firm the way a real client would, audit your actual workflows, and deliver a specific action plan in 48 hours.

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